Delivery Information

Delivery Timeline within Karachi:
Usually takes 2–4 business days after dispatch.

Delayed or Lost Packages:
While we strive for timely deliveries, once a package is handed over to the courier, delivery is beyond our direct control.
In case of any excessive delay or issues with your order, please contact us at support@scentsbyhala.com for assistance.

Note:
Delivery times may vary slightly during holidays, promotions, or due to courier-related delays.

Shipping Information

Shipping Locations:
We currently deliver only within Karachi.
If you reside outside Karachi, you may contact us at support@scentsbyhala.com and we will try to arrange special delivery for you, if possible.

Shipping Method:
We offer Cash on Delivery (COD) as our only payment method at this time. No online or advance payment is required.

Shipping Time:
Orders are typically processed and dispatched within 1–2 business days after order confirmation.

Shipping Charges:

• Flat delivery charge of Rs. 200 for deliveries within Karachi.

• Free shipping promotions may be announced from time to time on our website or social media.

Incorrect Address Disclaimer:
Please ensure your shipping address and contact details are accurate when placing your order. Scents by Hala is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.